In July 2008, CaPTA in conjunction with the Career Training Institute of Australia (CTIA) formed a new training organisation - CaPTA Training Centre. The centre enables individuals and businesses alike to increase skills and broaden employment opportunities through education and training within the Tourism and Hospitality industry in Far North Queensland.
The strategic alliance with CTIA allows CaPTA Training Centre to develop and deliver tailor-made, flexible, reliable registered courses to individuals, companies in the region to meet the needs of employer’s, industry and potential staff. These courses will improve service and skill levels in the areas of tourism, hospitality and business.
The Capta Training Centre offers a wide variety of training programs that allow individuals and businesses to choose from accredited and non-accredited training.
All training is personalised to the individual needs prior to a training commencement so as to achieve the specific individual goals and needs. Training is designed and delivered using highly interactive principals, skills and techniques that will maximize the training results whether in attitude, skills or knowledge.
The CaPTA Training Centre aims to bring businesses a diverse range of new employees into the Hospitality and Tourism Industry that ensures they continue to grow and perform at the peak of the industry well into the future.
At the CaPTA Training Centre, the following courses can currently be provided:
- Tourism
- Guiding
- Business / Retail
- Hospitality
Non accredited training can also be designed to suit the needs of the individual or business, targeted to specific goals. A very successful Work Ready Program, Customer Conflict and Time Management are some of the programs available.
To discuss an assessment of individual learning and development needs, please contact CaPTA Training Centre on (07) 4035 3555 or training@capta.com.au.
Find out more about CTIA on their website: www.ctia.edu.au.
Testimonials from our trainees and business clients:
"As a school student I had a fear of never being able to excel because of my lack of skill in the area of spelling and grammar. Completing the course has helped me gain confidence in my abilities and believe that I can achieve anything I put my mind to." - Melissa Blackman, Cert IV in Business (S&M)
"As a mature aged trainee, The CaPTA group gave me the support and encouragement I needed for formalize a lifetime of experience." - Graham Bedwell (Mature aged trainee – Cert III in Tourism & Cert IV in Transport & Logistics).
In addition to formal training options, CaPTA also offers a wide range of Internal training including customer service, conflict resolution and communication skills. All of our Supervisors and Managers partake in internal training to assist with professional development and meet regularly to ensure a full support network and mentoring by senior managers and Directors for the Supervisors that are new to the role.
RnR White Water Rafting conducts regular training courses for people interested in becoming Raft Guides.
Facilitated by our experienced and highly-skilled guides who have over 50 years combined
knowledge and experience and have also represented Australia
at the World Rafting championships, this
course is internationally recognised and aligned with the
International Rafting Federation and Certificate III in the
Outdoor Recreation training package.
To find out more, please click here to visit the RnR Guides Training Course page.
Tropic Wings has its own Registered Driving School for people who are interested in learning to drive a coach and becoming a professional Coach Driver Guide.
With a strong possibility of work at the end of the course, participants not only learn to drive a Coach, but also learn how to conduct commentary, a day tour, vehicle safety checks and essential skills in becoming a quality Coach Captain, a much sort after skill in the current market.
To find out more, please click here to visit the Tropic Wings Registered Coach Driving school page.
