CaPTA operates a CaPTA excellence award program in recognition of the exceptional contribution from staff. Nominations are made within staff teams or from customers who have experienced an outstanding and commendable service from a particular staff member.
To ensure a fair and equitable process, the frequency of awards is based on the size of the staff team. The following outlines the current system.
|Australian Butterfly Sanctuary||A winner is selected quarterly from the staff team (4 winners per year).|
|Cairns ZOOM & Wildlife Dome||A winner is selected quarterly from the staff team (4 winners per year).|
|CaPTA||A winner is selected quarterly and staff can be nominated from the following departments/business units: reservations, charters, sales & marketing, finance, Careers Training Centre, human resources and information technology. (4 winners per year).|
|Rainforestation||A winner is selected bimonthly across the different departments (6 winners per year).|
|Wildlife Habitat||A winner is selected bimonthly across the different departments (6 winners per year).|
|Tropic Wings||A winner is selected quarterly from the following departments/business units: contract drivers, workshop, ABC Sales & Maintenance and Jungle Tours & Trekking (4 winners per year).|
Staff members winning a CaPTA excellence award during the year are in the running to become the finalist for their company. From the five company finalists, an overall winner is selected and the award is announced and presented to the recipient at the annual CaPTA Excellence Award Dinner. Prizes for each site finalist includes attending the dinner with their guest, accommodation for one night (including breakfast) at the award function venue and a voucher for a tourism attraction. In addition to these prizes, the overall winner is presented with a cash prize of $2,500 and a trophy. If you would like to meet this year’s winner and the finalists from each company click here.